Conditions générales

Voici les conditions générales de notre site web.

 

TERMS OF USE

 
Ivana Trips
 
These Terms of Use (“Terms”) govern your access to and use of the Ivana Trips website (“Website”). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, please do not use this Website.
 
 

 

REFUND POLICY


Ivana Trips provides customized travel planning services and curated travel packages. Due to the personalized nature of our services, all planning fees are non-refundable once services have begun.


Refunds for travel bookings (hotels, flights, tours, etc.) are subject to the cancellation policies of the individual travel suppliers.


Ivana Trips is not responsible for penalties or fees charged by third-party providers.



CANCELLATION POLICY


Cancellation requests must be submitted in writing.

  • Before planning begins: Full refund minus payment processing fees.
  • After planning begins: Planning fees are non-refundable.
  • After bookings are confirmed: Refunds depend on each supplier’s cancellation policy.


We strongly recommend travel insurance to protect against unexpected events.



RETURN POLICY


Ivana Trips does not sell physical goods. Therefore, return policies for physical products do not apply.



TERMS & CONDITIONS


By purchasing services from Ivana Trips, you agree to:

  • Provide accurate personal and travel information
  • Review and accept supplier terms and conditions
  • Be responsible for passport, visa, and entry requirements
  • Understand that Ivana Trips acts as an independent travel planner and is not liable for third-party provider actions


All payments are considered acceptance of these terms.



PRIVACY POLICY 


Ivana Trips collects personal information solely for the purpose of planning and booking travel services. Information is not sold or shared with third parties except as necessary to complete travel arrangements.


We use secure payment processing systems, including Stripe, to protect client financial information.


CONTACT INFORMATION

Ivana Trips

Email: ivanatrips@gmail.com

Business Location: Florida, USA 

1. Acceptance of Terms

 
By accessing, browsing, or using this Website, you confirm that you are at least 18 years old and legally capable of entering into binding agreements under applicable laws.
 
 

2. Description of Services

 
Ivana Trips provides travel-related information, curated travel experiences, group trips, itineraries, recommendations, digital content, and physical products.
 
All services and offerings are subject to availability and may be modified or discontinued at any time without prior notice.
 
 

3. No Travel Agency Representation

 
Ivana Trips operates as a travel curator and experience facilitator. We are not a licensed travel agency unless explicitly stated.
 
Ivana Trips does not own, operate, or control airlines, hotels, transportation services, or third-party providers and is not responsible for their actions, omissions, or performance.
 
 

4. User Responsibilities

 
By using this Website, you agree to:
 

  • Provide accurate and complete information when requested
  • Use the Website only for lawful purposes
  • Refrain from attempting to disrupt or compromise Website security
  • Not copy, reproduce, distribute, or exploit Website content without authorization


Any misuse of the Website may result in termination of access.
 
 

5. Intellectual Property Rights

 
All content on this Website, including but not limited to text, images, logos, videos, designs, trademarks, and branding elements, is the exclusive property of Ivana Trips or its licensors.
 
Unauthorized use, reproduction, or distribution of any content is strictly prohibited and may result in legal action.
 
 

6. Purchases, Payments, and Refunds

 
All purchases made through the Website or associated platforms are subject to specific terms disclosed at the time of purchase.
 
Unless otherwise stated:
 

  • All sales are final
  • Refunds are not guaranteed
  • Prices may change without notice


Ivana Trips is not responsible for issues arising from third-party payment processors.
 
 

7. Assumption of Risk (Travel Disclaimer)

 
Travel activities may involve inherent risks, including but not limited to physical injury, illness, property loss, delays, or unforeseen circumstances.
 
By participating in any experience promoted by Ivana Trips, you voluntarily assume all risks associated with travel and agree that Ivana Trips shall not be liable for any resulting damages or losses.
 
 

8. Limitation of Liability

 
To the maximum extent permitted by law, Ivana Trips shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:
 

  • Use or inability to use the Website
  • Participation in travel experiences
  • Third-party services or providers
  • Errors, omissions, or inaccuracies on the Website


 

9. Indemnification

 
You agree to indemnify and hold harmless Ivana Trips, its owners, partners, affiliates, and representatives from any claims, damages, losses, liabilities, or expenses arising from your use of the Website or violation of these Terms.
 
 

10. Third-Party Links

 
The Website may contain links to third-party websites. Ivana Trips does not control and is not responsible for their content, policies, or practices.
 
Accessing third-party websites is at your own risk.
 
 

11. Privacy

 
Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
 
 

12. Termination

 
Ivana Trips reserves the right to suspend or terminate access to the Website at any time, without notice, for any conduct deemed inappropriate or in violation of these Terms.
 
 

13. Governing Law and Jurisdiction

 
These Terms shall be governed by and construed in accordance with the laws of the United States and the State of [insert state, e.g., Florida or California], without regard to conflict of law principles.
 
Any disputes shall be resolved exclusively in the courts located within that jurisdiction.
 
 

14. Changes to Terms

 
Ivana Trips reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on this page.
 
Continued use of the Website constitutes acceptance of the updated Terms.
 
 

15. Contact Information

 
For questions regarding these Terms of Use, please contact:
 
Email: contact@ivanatrips.com